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Searching for products

Checkout

Choosing payment method

Choosing shipping method

Order confirmation

Invoice issue

Saving items for later (Favorites list)

Changing item quantities

Deleting items from Shopping cart

Searching for products

There are three ways to search for products:

• By Department - just click on the department tub and go from one sub-category to another until you reach the item you want to purchase.
• Quick search - by typing a word or part of it in the "Quick search" box and clicking on the "Go" button you can pull from the data base all products or categories that have in their name the same combination of letters.
• Advanced search - the most powerful tool, which helps you to precisely locate the product by sentence, brand, manufacturer, etc.

Checkout

You can purchase an item simply by clicking on "Add to cart" button. When you're done shopping, click the "Checkout" button, found on the "Shopping cart" page.

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Choosing payment method

At checkout, you will be asked to choose the payment method - by credit card or personal check/ money order (for more information go to Payment & Insurances page).

• If you are a first time customer and choose to pay by credit card, you will be asked to provide your credit card information and billing address (concern about security? Read our Security page).
• If you choose to pay by personal check or money order, your order will be "on hold" until we receive and clear your check or money order for the total amount that appears on your Sales order. Please make your check or money order payable to WisdomKing.com and mail to the following address:

WisdomKing.com, Inc

Attn: Customer service

4015 Avenida de la Plata, Unit 401

Oceanside, CA-92056

Please do not forget to put your Sales order number on the check! You always can get the number of your order by going to Order status page.

Note:

Paying by check does slow down your order somewhat, as we don't order your items until your check is received, and we don't ship the items to you until your funds clear. Paying by personal check typically delays your order two to three weeks.

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Choosing shipping method

At Checkout, you will be asked to choose a shipping method. The system automatically calculates the shipping charges on your order, based on the total price and the chosen shipping method. You will have the possibility to explore the shipping cost of all offered options before your credit card is being charged. This feature allows you to pick the method that best fits your needs (for more information go to Shipping page).

Note:

Should your order contains overweight or/and oversize items (not accepted by common carriers), the system automatically will offer you only one method of shipment - by truck.

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Order confirmation

At checkout you will have the possibility to see your total (including sales tax and shipping charges) before your credit card is being charged. At this point you could make changes or cancel your order. When you press Confirm button your order is completed. As a confirmation for successful completion the system will generate a Sales order and will save it in your Order status file for future references.

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Invoice issue

After your order is shipped and your credit card charged, the system will automatically issue an invoice and will save it in Invoice history file for future references. At any time you can look at your invoice details, print or delete it (for more information go to Invoice history page).

Note:

Some insurance companies do reimburse their customers for out of pocket medical expenses. Please check with your medical insurance plan administrator.

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Saving items for later (Favorites list)

If you prefer to wait until another day to buy some of the items that you selected, just click the "Add to Favorites" button that appears to the extreme right of any item description. This will move the title to your Favorites list and you will be able to easily find it on your next visit. For more information go to Favorites list page.

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Changing item quantities

If you wish to buy multiple quantities of an item you can do so before or after placing it in your Shopping cart, just change the number in the "Qty" box. Be sure to click the "Update" button at the bottom of your list of Shopping cart items to confirm any changes.

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Deleting items from Shopping cart

If you wish to delete an item in your Shopping cart just uncheck "Keep" box that appears to the extreme left of any item in your Shopping cart and click on "Update" button.

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